13 Hour - A Deeper Study of Generational Differences in the Work Place. This course addresses core competencies for BCC Coaches and GCDF career facilitators by focusing on approaches for individuals, businesses and organizations; diverse populations; career development approaches and techniques. Contact us at ceutraining@thebarnabasteam.com with questions. REQUIRED TEXT: Generation Everyone!: A Guide to Generational Harmony @ Work, School & Home, by Dillon Kalkhurst. View or purchase at https://www.amazon.com/Generation-Everyone-Generational-Harmony-School-ebook/dp/B07GZ4K2KW This program is self-study, work at your own pace and provides coaches with a more in depth knowledge and tools to help clients understand and manage generational differences in the workplace. After successful completion of this course, coaches will increase their ability to do the following: •Identify the generations in the workplace and the experiences that shape them. •Examine the stereotypes associated with each generation and understand underlying causes. •Identify communication preferences and potential challenges when interacting with different generations. •Demonstrate techniques that foster respectful communication with different generations • Implement strategies to unite employees of all ages Students have 3 attempts to complete the m/c exam with a score of 70%. In the unlikely event, a student fails the assessment after 3 tries, additional tries will be provided after additional study.